Wednesday, May 19, 2010

Twitter Tips ! : 7 Tips For Using Twitter For Your Business

When it comes to using any social media site, forum or any online community. There's a right and wrong way to do it.

Below are some tips to get you moving in the right direction, if you are thinking of using Twitter to get more exposure for your business or if you are already using Twitter for your business and are just looking for some refresher tips, then this post is for you too!

Tip 1:
Help out your fellow follower: One of the really great benefits of being part of the whole social networking movement, is you have the ability to help those in need. If you see a post that ask a question that you are knowledgeable about or know something that may help. Respond to it. When responding you can use the persons id in your response to let them know that you are replying to their message. You do this by using the @ symbol then their user name. By helping someone out whenever you can, you will start to establish trust with your followers. They will start to remember you and your brand and you can become an authority figure in your industry. Helping is a great way to make you feel all warm and fuzzy inside and others too! So contribute when you can.

Tip 2:
Update on a regular basis : Okay, this one is easier said than done and if anyone knows that having time to post updates on a daily basis is just sometimes not possible, I know oh to well. So what I recommend doing is to put aside a couple of minutes out of your day to drop by your Twitter account and post something informative. Now don't have a cow if everyday isn't possible. Take a deep breathe it's okay if you don't have the time. I would recommend posting at least three times a week. It's a great way for your followers to get to know more about you and your business. The more they get to know you the better your chances are in establishing a relationship with your followers and maybe gaining a customer and friend.

Tip 3.
Be informative and Professional : I'm quite sure we've all seen the Twitter post by some that we follow letting us know about their everyday events. From updates about what they just had for breakfast to what time they woke up. It's okay to let people know about personal things and I even encourage it. Your followers can get to know you on a personal level which is great , but I have something that's even better when speaking about getting exposure for your business! Be informative, you only have 140 characters that you can use, so keep it simple. Keep your followers informed about things that are going on in your industry, special deals you may be having or events that will be going on. I don't think they will mind hearing about something that is going to benefit them. Not to sure if knowing that you just had your teeth pulled is going to be something that they are going to look forward to knowing about. Then again, it depends on which industry you are in.

Tip 4.
Show some Retweet Love : If you see an update made by someone else that you think will be a benefit to others, Retweet it! What is a Retweet you ask, well a Retweet is when you take a post made by someone else and copy it into your updates with the following : RT @theusernamehere. It's actually even more easier than that, with a simple click, you can choose to retweet a post.
You can also add a Retweet button to your blog or website like I have here. You can get the code to add to your website at the following website : Tweetmeme

Tip 5.
Follow , Follow, Follow : So you've noticed that you have some new followers. Great! Now you must return the favor and follow them. WRONG! Just because someone follows you, it does not mean that you have to follow them back. Follow those that you have interest in. If you do, you'll just get annoyed quickly, if those you follow post a ton of advertisements and nothing that interest you and those that really interest you will be left behind quickly due to the large amount of updates you will be getting.

Tip 6.
Be Grateful : If you notices that someone took the time to Retweet one of your post or a blog post or your website. Thank them, it's the right thing to do. Although the Retweet may have been done out of pure like, people still like to be appreciated and maybe even caught off guard by your appreciation.

 Tip 7.
Don't over market your business : Last but definitely not least. DO NOT, I repeat DO NOT over market your business on any social networking site. Advertising your business is great and to be expected by those that follow you, but there comes a point in Social Networking when enough is a way to get people to unfollow you. Post about specials you have going on, new products or services, freebies etc.. Just don't do it in excess. Post sales and specials here and there, around once or twice a week.  I would say 10 to 20% of your updates can be advertising related, others can be about other things going on in your industry or terrific resources or even a shout out to a fellow business owner. A little promotion for others goes a long way! 

So get your tweets together , make a list about what you want to discuss and what you think will be of benefit to your followers and get to Tweet, Tweet, Tweeting away!

See you on the Twitter side.

Carla Phillips


  1. Love the tips on twitter and blogging. I own and run an adorable online boutique - I have extensive PR and Marketing background with time spent at a national ad agency and POLO Ralph Lauren before becoming a FT mommy but trying to make the leap into cyber retailing. Lots to learn and go but we are getting there! Thanks for the great tips.

  2. Nice blog it is maintained good and also have good post about Search Engine Optimization and

    Internet Marketing.

  3. Just came across the blog surfing, pretty decent blog...

    David M.
    Ping Blogs

  4. I came by to follow you Carla! I thought I had already done it, but I was wrong!